• 25Feb2015

    The Philippines Has Become the Call Center Capital of the World / LA Times Article

    Ever since Joahnna Horca lost her father, a doctor, in a South China Sea typhoon, her large family has struggled to make ends meet. So after Horca earned a college degree in soci...

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  • 04Mar2014

    What I Learned (the Hard Way) about Outsourcing / NY Times Article

    An article by an Australian company owner, about her experience with outsourcing to the Philippines and the importance of having the right approach towards your outsourced team. ...

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