23Jan2017
Why the Philippines Is the Best Destination to Outsource Your Business
Over the years, the Philippines has emerged to become one of the top outsourcing destinations in the world. Since 2004, the revenue and employment based on the Business Process O...
26Jul2016
Call Center Case Study for a Company in Israel
Background information
The Philippines is still considered by the west as a rapidly growing 3rd world country. Financial experts however state that Manila will be the new financi...
25Feb2015
The Philippines Has Become the Call Center Capital of the World / LA Times Article
Ever since Joahnna Horca lost her father, a doctor, in a South China Sea typhoon, her large family has struggled to make ends meet. So after Horca earned a college degree in soci...
04Mar2014
What I Learned (the Hard Way) about Outsourcing / NY Times Article
An article by an Australian company owner, about her experience with outsourcing to the Philippines and the importance of having the right approach towards your outsourced team.
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